NexfinityNews Corrections Policy – Nex-Finity News

NexfinityNews Corrections Policy

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NexfinityNews Corrections Policy

Effective Date: January 23, 2026
Last Updated: January 23, 2026

Our Commitment to Accuracy

NexfinityNews is committed to accuracy in all our journalism. When we make mistakes, we correct them promptly, transparently, and completely. This policy outlines how we handle errors, updates, and clarifications.

Core Principles

  1. Transparency: All corrections are made publicly and prominently
  2. Promptness: Errors are corrected as soon as they are identified and verified
  3. Completeness: Corrections fully explain what was wrong and what is correct
  4. Accountability: We take responsibility for our errors
  5. Accessibility: Readers can easily report potential errors and track corrections

What Requires a Correction

Factual Errors

A correction is required when we publish information that is factually incorrect:

  • Names, titles, or affiliations: Misspelled names, incorrect titles, wrong organizational affiliations
  • Dates, times, locations: Incorrect dates, times, places, or chronology of events
  • Numbers and statistics: Wrong figures, percentages, calculations, or data
  • Quotes: Misquotes, incorrect attribution, or quotes taken out of context
  • Photographs: Misidentified people, incorrect captions, wrong dates/locations
  • Material misrepresentation: Any error that materially affects the reader’s understanding of the story

Clarifications

A clarification is appropriate when:

  • The original story was factually accurate but unclear or incomplete
  • Additional context would improve reader understanding
  • Terminology or phrasing caused confusion
  • Updates to ongoing stories provide important new information

Updates

Updates are used for:

  • Developing or breaking news stories
  • New information that significantly advances the story
  • Follow-up information on ongoing events
  • Changed circumstances relevant to the original story

Types of Corrections

Minor Corrections

For errors that do not materially affect the story’s meaning:

  • Misspelled names (non-public figures)
  • Typos or grammatical errors that don’t change meaning
  • Minor factual errors in background information
  • Incorrect but inconsequential numbers

How we handle minor corrections:

  • Corrected in the article immediately
  • Brief note at bottom of article: “Correction: [Date] – An earlier version of this article misspelled [name]. It is [correct spelling].”
  • Added to monthly corrections log

Major Corrections

For errors that materially affect the story’s meaning or credibility:

  • Incorrect identification of individuals involved in events
  • Wrong dates or locations of significant events
  • Misstatement of someone’s position or actions
  • Numerical errors affecting story conclusions
  • Misattributed quotes or statements
  • Errors in primary facts or central claims

How we handle major corrections:

  • Corrected in the article immediately
  • Prominent editor’s note at top and/or bottom of article explaining the error
  • Standalone correction notice published on corrections page
  • Social media posts correcting the error if story was promoted on social media
  • Email notification to subscribers if story was featured in newsletter
  • Added to monthly corrections log with detailed explanation

Substantial Errors Requiring Retraction

When an error is so significant that it undermines the entire story:

  • Core premise of the story is factually wrong
  • Primary sources were misrepresented or fabricated
  • Story conclusions are not supported by the evidence
  • Multiple material errors throughout the story

How we handle retractions:

  • Article clearly marked as “RETRACTED” at the top
  • Detailed explanation of why the retraction is necessary
  • Original article remains accessible with retraction notice
  • Standalone retraction notice published prominently
  • Social media announcements of the retraction
  • Email notification to subscribers
  • Editor’s note or separate article explaining what went wrong
  • Internal review of editorial process

Correction Process

How Errors Are Identified

Internal Review:

  • Editors and reporters review published work
  • Fact-checking during publication process catches errors before publication
  • Post-publication review of stories

Reader Reports:

  • Readers can report errors via corrections@nexfinitynews.com
  • Comments or social media reports are monitored
  • Direct contact with reporters or editors

Source Complaints:

  • Sources or subjects of stories report inaccuracies
  • Third-party fact-checkers or other media organizations identify errors

Verification Process

  1. Initial Assessment: Editor reviews the reported error
  2. Fact Verification: Reporter and/or editor verify the correct information
  3. Source Check: Consult original sources, documents, or recordings
  4. Determination: Editor determines if correction, clarification, or update is warranted
  5. Approval: Senior editor approves correction language and placement
  6. Implementation: Correction is published and logged

Timeframe

  • Urgent Corrections: Errors posing potential harm or significantly misleading readers are corrected within 2 hours of verification
  • Standard Corrections: Most corrections made within 24 hours of verification
  • Complex Corrections: Corrections requiring additional reporting or verification completed as quickly as possible, typically within 3-5 business days

Readers who report errors receive acknowledgment within 24 hours and are informed of the outcome.

How Corrections Are Published

In the Article

Format for Minor Corrections:

Correction: January 23, 2026
An earlier version of this article misspelled the name of the Veterans Affairs spokesperson. 
It is Jane Smith, not Jane Smyth.

Format for Major Corrections:

Editor's Note: January 23, 2026
This article has been corrected. An earlier version incorrectly stated that the program 
served 5,000 veterans annually. The correct figure is 500 veterans. We regret the error 
and have corrected the article.

Format for Retractions:

RETRACTED: January 23, 2026
NexfinityNews is retracting this article published on [date]. Our subsequent reporting 
found that [explanation of what was wrong]. We apologize to our readers and to [affected parties]. 
The original article remains below for transparency, but should not be relied upon. 
[Detailed explanation follows]

Corrections Page

All corrections are published on a dedicated Corrections page:

  • Organized chronologically (most recent first)
  • Includes link to the corrected article
  • Explains what was wrong and what is correct
  • Updated in real-time as corrections are made
  • Archived and searchable

Social Media

For stories promoted on social media:

  • Minor errors: No social media correction required unless story was widely shared
  • Major errors: Correction posted on same platforms where story was shared
  • Retractions: Prominent announcements on all platforms with link to retraction notice

Email Newsletters

For stories featured in email newsletters:

  • Major errors: Correction included in next newsletter
  • Retractions: Immediate email to subscribers with correction/retraction

What We Don’t Correct

Matters of Opinion or Judgment

  • Editorial opinions or analysis
  • Judgment calls about story framing or emphasis
  • Decisions about what to include or exclude (unless misleading)

These may be addressed through:

  • Editor’s notes providing additional context
  • Follow-up reporting
  • Letters to the editor or reader feedback sections

Preference vs. Accuracy

  • Style choices (e.g., whether to use “veteran” or “former service member”)
  • Headline phrasing (unless factually wrong or misleading)
  • Photo selection (unless misrepresentation)

Updates vs. Corrections

New information that doesn’t contradict the original story is labeled as an “Update,” not a correction.

Preventing Errors

We work to prevent errors through:

  1. Editorial Review: Multi-level editing and fact-checking
  2. Source Verification: Confirming information with multiple sources
  3. Documentation: Maintaining notes, recordings, and source materials
  4. Training: Regular training on accuracy and verification
  5. Checklists: Fact-checking checklists for names, dates, numbers, quotes
  6. Pre-Publication Review: Final review before publication
  7. Expertise: Consulting subject matter experts on complex topics
  8. Time: Allowing adequate time for reporting and verification

Reader Responsibility

We encourage readers to:

  • Report Errors: Contact us immediately if you spot an error
  • Provide Details: Include the article URL, specific error, and correct information
  • Provide Evidence: Share documentation or sources supporting the correction
  • Be Specific: General complaints about bias or tone are different from factual errors
  • Be Patient: Allow us time to verify and respond

How to Report Errors:

  • Email: corrections@nexfinitynews.com
  • Include: Article URL, specific error, correct information, your contact information
  • Subject Line: “CORRECTION REQUEST: [Article Headline]”

Internal Accountability

Error Review Process

Individual Errors:

  • Reporter and editor discuss what went wrong
  • Identify breakdowns in process
  • Implement measures to prevent recurrence

Pattern of Errors:

  • Editorial leadership reviews reporter’s or editor’s work
  • Additional training or oversight implemented
  • Repeated patterns may result in disciplinary action

Systemic Issues:

  • Regular review of corrections to identify patterns
  • Editorial process improvements implemented
  • Staff training updated based on common error types

Quarterly Corrections Review

Every quarter, editorial leadership:

  • Reviews all corrections from the period
  • Identifies patterns or systemic issues
  • Implements process improvements
  • Reports findings to editorial staff
  • Updates training and standards as needed

Corrections Log

We maintain a public, searchable corrections log including:

  • Date of correction
  • Date of original publication
  • Article headline and link
  • Description of error
  • Correction made
  • Category of error (factual, clarification, update)

Contact Information

To report an error:

For questions about this policy:

Annual Transparency Report

NexfinityNews publishes an annual transparency report including:

  • Total number of corrections issued
  • Categories of errors
  • Response time for corrections
  • Process improvements implemented
  • Lessons learned

This demonstrates our commitment to accountability and continuous improvement.

Examples of Our Corrections

Example 1: Minor Correction

Article: “VA Announces New Mental Health Initiative”
Correction: An earlier version of this article misspelled the name of VA Secretary John Doe. The article has been corrected.

Example 2: Major Correction

Article: “Investigation Reveals Failures in Military Housing Program”
Editor’s Note: This article has been corrected. An earlier version incorrectly stated that the housing issues affected 10 military bases. Our subsequent reporting found that the issues affected 5 bases. The article has been updated to reflect the correct information. We regret the error.

Example 3: Clarification

Article: “New Veteran Benefits Expansion Passes Senate”
Clarification: This article has been updated to clarify that the benefits expansion applies to veterans who served after September 11, 2001. The original article did not make this limitation clear.

Example 4: Update

Article: “Breaking: Pentagon Announces Policy Change”
Update: This article has been updated with reaction from veteran advocacy groups and additional details about the implementation timeline.

Our Promise

Accuracy is fundamental to journalism. When we fall short, we correct the record quickly and transparently. This policy ensures readers can trust NexfinityNews to acknowledge and fix our mistakes.

Last Reviewed: January 23, 2026
Next Scheduled Review: July 23, 2026